Service Overview

baxi customer support logoCall Baxi Customer Support on 0344 871 1545 with any aftersales service enquiries, including any annual servicing or repair appointments. If you have received an annual service reminder letter from us why not use our online booking system

In addition to free support for our customers during the initial warranty period, Baxi Customer Support also offers a wide range of services for out-of-warranty appliances such as:

Opening hours

Please call during these times: 

  • Monday to Friday 8am to 6pm
  • Saturday/Sunday 8.30am to 2pm 
  • Bank Holidays including Christmas Day and New Year 8.30am to 2pm 

Baxi Customer Support - our own team of engineers


No-one is more qualified to repair or service your Main appliance. Baxi Customer Support engineers are all Gas Safe registered and specifically trained on Main products.


Spread the cost

Spread the cost

Buy a repair plus a one year boiler breakdown plan and spread the payments.  Phone 0344 871 1545 for details.

Main Cylinder

Main Cylinder

For over 75 years, Main has manufactured domestic gas appliances. Our range now includes the Main Unvented Cylinder.