Service Overview

heateam logoCall 0844 871 1545 to speak to heateam with any aftersales service enquiries.

In addition to free support for our customers during the initial warranty period, heateam also offers a range of services for out-of-warranty appliances:

  • breakdown cover packages
  • fixed cost repairs 
  • annual services and service plans

Opening hours

We are open every day except Christmas Day and New Year's Day.  You can reach us on 0844 871 1545 during the following times:

  • Monday to Friday 8am to 6pm
  • Saturday/Sunday 8.30am to 2pm 
  • Bank Holidays 8.30 to 2pm 
  • Closed Christmas Day and New Year's Day

heateam - our own team of engineers

No-one is more qualified to repair or service your Main appliance. heateam engineers are all Gas Safe registered and are specially trained on Main products. Gas Safe Register replaced CORGI as the gas registration body in Great Britain on 1 April 2009.

heateam's local response

With over 200 qualified and fully trained engineers, we aim to have one available to help you within your local area.

Spread the cost

Spread the cost

Buy a repair plus a one year boiler breakdown plan and spread the payments.  Phone 0844 871 1545 for details.

Main Cylinder

Main Cylinder

For over 75 years, Main has manufactured domestic gas appliances. Our range now includes the Main Unvented Cylinder.