1. Can anyone claim for the extended warranty?
Yes. As long as your business is registered with Gas Safe and you are the nominated representative of that business.
2. How do I claim the extended warranty?
Log into www.mainextra.com and select 'Register 2 year warranty', then complete the installation address details. 'Submit' the form once completed.
3. How long do I have to claim a warranty?
Claims for warranties are to be made within 30 days from installation.
4. Will my customer be informed of their extended warranty registration?
Yes. If you have successfully claimed the warranty online, your customer will receive a letter confirming the 2 year warranty within 28 days. By giving us their details you are giving us permission to contact them regarding the warranty.
5. How do I know if the product can have an extended warranty?
All Main Band A boilers are valid for the extended warranty. Registrations for other products can be done via www.mainheating.co.uk/registration.
6. My details have changed, how do I update them?
Please phone our customer service team on 0844 871 1570 with any updates to your details.
7. Are my details secure?
Your details will always be secure when using Main Extra. We will never ask for your username or credit card details via email or pop-ups, or for any purpose other than registering for the extended warranty.
